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DISRUPTION TO MENDLESHAM WORKING PRACTICES
DUE TO THE BUILDING WORKS TAKING PLACE AT MENDLESHAM SURGERY, WHICH INCLUDE A NEW DISPENSARY AND RECEPTION AREA, WE ARE TEMPORARILY HAVING TO ALTER OUR WORKING PRACTICES TO FACILITATE THE BUILDING WORK TO PROGRESS.
HAVING LOOKED AT VARIOUS OPTIONS IT HAS BEEN DECIDED THE FOLLOWING CHANGES ARE NECESSARY TO KEEP OUR PATIENTS AND STAFF SAFE DURING THIS DISRUPTIVE PERIOD.
FROM MONDAY 26TH JULY:
- MEDICATION COLLECTION FROM MENDLESHAM SURGERY WILL BE RELOCATED AND PATIENTS WILL BE DIRECTED TO THE NEW COLLECTION POINT ON ARRIVAL AT MENDLESHAM
- NO ACUTE (ON THE DAY) PRESCRIPTIONS WILL BE DISPENSED AT MENDLESHAM. PATIENTS WILL BE ABLE TO COLLECT THEIR PRESCRIPTION FROM BACTON SURGERY
- ALL NURSE APPOINTMENTS WILL BE CARRIED OUT AT BACTON SURGERY
WE FULLY APPRECIATE THAT THE ABOVE TEMPORARY DISRUPTION TO OUR WORKING PRACTICES HERE AT MENDLESHAM WILL CAUSE PATIENTS INCONVENIENCE. OUR CONTINUITY PLAN HAS BEEN CREATED AND AGREED WITH PATIENT SAFETY, SERVICE PROVISION AND LEAST INCONVENIENCE AS PRIORITIES. WE ASK FOR YOUR PATIENCE DURING THIS PERIOD AS WE IMPROVE FACILITIES HERE AT MENDLESHAM.
WE WILL NEED TO MINIMISE PATIENTS ATTENDING MENDLESHAM SURGERY UNNECESSARILY AND WOULD LIKE TO REMIND PATIENTS TO WAIT FOR THEIR TEXT MESSAGE OR 5 WORKING DAYS BEFORE ARRIVING TO COLLECT THEIR PRESCRIPTIONS. IF YOU HAVE NOT RECEIVED YOUR TEXT MESSAGE AND YOU PRESENT AT MENDLESHAM TO COLLECT YOUR PRESCRIPTION, OUR DISPENSERS WILL NOT BE ABLE TO COMPLETE THIS FOR YOU AND YOU WILL BE ASKED TO RETURN AT ANOTHER TIME.
WE ARE REALLY SORRY FOR THE UNAVOIDABLE INCONVENIENCE THIS WILL CAUSE AND ASK FOR YOUR PATIENCE DURING THIS TIME.
Retirement - Jan Kelly
It is with great sadness that we will soon be saying goodbye to Jan Kelly, our long-serving Nurse Practitioner. Jan has worked at Mendlesham Medical Group since 2004 having worked for the NHS since she was 18 years old.
Jan is retiring on Friday, 3rd September and we know patients will want to pass on their best wishes. Cards can obviously be sent or alternatively please email your message to: email@example.com and we will ensure your message is pasted into Jan’s retirement book.
Changes to Organ Donation
What has changed?
Organ donation in England has moved to an 'opt out' system. You may also hear it referred to as 'Max and Keira's Law'.
This means that all adults in England will be considered to have agreed to be an organ donor when they die unless they have recorded a decision not to donate or are in one of the excluded groups.
Your family will still be approached and your faith, beliefs and culture will continue to be respected.
You still have a choice about whether or not you wish to become a donor. Get the facts about organ donation to help you decide.
Why has the law changed?
The law has been changed to help save and improve more lives. Every day across the UK, someone dies waiting for a transplant.
What do I have to do?
People are being asked to:
- Record your organ donation decision on the NHS Organ Donor Register: organdonation.nhs.uk
- Tell your family and friends what you have decided
If you would like to speak to somebody about your choices please call 0300 303 2094.
When did the law change?
The opt out system in England came into effect on 20 May 2020.
Who will the changes affect?
These changes will affect all adults in England unless they have recorded a decision not to donate or are in one of the following excluded groups:
- Those under the age of 18
- People who lack the mental capacity to understand the new arrangements and take the necessary action
- Visitors to England, and those not living here voluntarily
- People who have lived in England for less than 12 months before their death
You may have received a leaflet in the post inviting you to get your repeat prescriptions from a company called Pharmacy2U.
Here are some important facts about Pharmacy2U which we feel you should know:
• Pharmacy2U has nothing to do with us.
• Pharmacy2U is a distance selling (internet only) pharmacy based on an industrial estate.
• As a patient, you cannot have any face-to-face contact with Pharmacy2U. Distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.
• Prescriptions from Pharmacy2U are delivered by Royal Mail, unlike your medications handed to you in the dispensary by a member of our team, or personally delivered to you by our own driver.
We believe that an internet business like Pharmacy2U is no substitute for your local dispensary.
Please support us to continue caring for you and your family by ignoring any correspondence from Pharmacy2U and obtaining your prescriptions here at your local NHS dispensary - Thank You
Due to the difficulty of obtaining some medication from suppliers, please allow 5 working days, for your request to be processed.
Young Persons Guide
Young Persons Guide
GP & Nurse Education Days
Please note both Mendlesham Health Centre and Bacton Surgery will be closed for clinics on the afternoons of:
- Wednesday, 10th February 2021
- Wednesday, 10th March 2021
- Thursday, 22nd April 2021
- Wednesday, 19th May 2021
- Thursday, 17th June 2021
- Wednesday, 14th July 2021
- Thursday, 9th September 2021
- Wednesday, 13th October 2021
- Thursday, 11th November 2021
- Wednesday, 8th December 2021
- Thursday, 10th February 2022
- Wednesday, 9th March 2022
The telephones will be diverted to the out of hours service provider, who will be covering any clinical emergencies. Please dial 111 if you need medical assistance. If your problem is life threatening dial 999.
Friends of Mendlesham Health Centre (incorporating Bacton Surgery)
The charity 'Friends of Mendlesham Health Centre' (incorporating Bacton Surgery) was established in 1990.
The 'Friends' are a group of trustees who are charged with managing and channeling bequests and fund-raising proceeds to purchase items and enhance medical services at both Mendlesham and Bacton surgeries for the benefit of the patients.
The group meets 3 times a year to respond to requests from the Practice and organise fund-raising events. Periodically, informal educational workshops are arranged by the Friends for patients and those involved with their care.
Memorial donations made on behalf of loved ones are always greatly appreciated and provide a valuable source of finance to improve the welfare of all those that use the surgeries.
Suggestions regarding services and equipment that may improve patient care are warmly welcomed for consideration. Please contact us with your ideas:
Philip Tucker (Joint Secretary)
When the surgery is closed please call 111
Homes Suffolk Funding
Support is available for Suffolk residents who are struggling to keep warm or are worried about the cost of heating their home. The funding is designed to support those most in need of additional help through the winter months. Anyone who has a vulnerable relative or neighbour is urged to help them find out more about what support and assistance might be available to them. To find out more or book a survey call 08456 037 686 (Local rate, lines open Monday-Friday 9 - 5pm) or email your name, address and phone number to firstname.lastname@example.org and someone will call you back. Survey appointments are available evenings and weekends, as well as during the day.
Help us to reduce medicine waste...
Unused prescription medicines cost the NHS across the UK over £300 million every year.
- Please let your GP or Pharmacist know if you’ve stopped taking any of your medicines
- Check what medicines you still have at home before re-ordering
- Discuss your medication with your GP or Pharmacist on a regular basis
- Think carefully before ticking all the boxes on your repeat prescription forms and only tick those you really need
- If you don’t need the medicine please don’t order it! If you need the medicine in the future you can still request it.
- If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.
- Please also remember that your medicines are prescribed only for you; it’s not safe to share them with anyone else