A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to physical or mental illness, addiction or disability.

Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer.  Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

As a Carer, you are also entitled to have your needs assessed by Adult Care Services.  A Carer’s Assessment is a chance to talk about your needs as a carer and the possible ways help could be given. It also looks at the needs of the person you care for. There is no charge for an assessment.

Also please ensure that you let us know that you are a carer so that we can help.  Pick up a 'Carer's Questionnaire' from Reception to give us permission to add this information to your medical record. 

Useful Contact Information for Carers:

A carers assessment can be arranged by contacting - Customer First: 0808 800 4005

Charitable Organisations in Suffolk:

Suffolk Family Carers 

Freepost NATE 853


IP6 0ZZ (No stamp required)

Telephone:  01473 835477



National Carers Line:


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