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Flu jabs 2017


 


It’s time to think about getting a flu vaccination.


This winter could see a very high number of flu cases in the country.


Australia is currently in the grip of its worst flu outbreak on record and the global circulation of the virus means that episodes in the Antipodes are indicators of the likelihood of outbreaks in Europe later in the year.


For many people a bout of flu will result in symptoms such as headaches, aches, pains and tiredness.


However for people in “at-risk” groups flu can have serious consequences, leading to existing health conditions getting worse or the development of an illness such as bronchitis or pneumonia.  For example, if you have asthma the symptoms may become more severe if you catch flu. For people with diabetes flu can potentially cause high blood sugar levels. Pregnant women should know that a bout of the flu could leave their child with a life-long health condition.


That’s why it is so important that people in these “at-risk” groups arrange to have a flu vaccination.


You are eligible for a free flu vaccination from your GP practice if you:



  • Are aged 65 years or over

  • Are pregnant

  • Receive a carer’s allowance or are a Ccarer of an elderly or disabled person whose welfare may be at risk if you fall ill

  • Are living in a long-stay residential care home or other long-stay care facility

  • Are aged between six months and 65 years and have a heart problem, a chest complaint or breathing difficulties, lowered immunity due to disease or treatment, liver disease, had a stroke or transient ischaemic attack(TIA), diabetes, a neurological condition or a problem with or removal of the spleen e.g. sickle cell disease

  • Are a child born between 1 Sept 2013 – 31 August 2015 – plus children in reception class and school years one, two and three.


If you know someone in one of these categories please remind them of the importance of protecting their health this winter.



Please speak to a member of Staff if you would like any further information or to book an appointment.

Complaints

Practice Complaints Procedure

Practice complaints leaflet

We always try to give you the best services possible, but there may be times when you feel this has not happened.  

If you would like to complain more formally, please write to our Practice Manager, who will take full details of your complaint and decide how best to undertake the investigation.

You will receive acknowledgement of your complaint within 3 working days.

We will try to

  • Fully investigate your complaint
  • provide you with an explanation
  • discuss any action that may be needed
  • follow up any learning points with the whole team

We hope that you will be satisfied that we have dealt with your complaint thoroughly. However, if this is not possible and you wish to continue with your complaint, you have the right to approach the Health Service Ombudsman - contact details on the complaint patient leaflet above.

Our Practice procedure is not able to deal with questions of legal liability or compensation. We hope you will use it to allow us to look into and, if necessary, put right any problems you have identified or mistakes that have been made.

Please note that we must respect our duty of confidentiality to patients and a patient’s consent will be necessary if a complaint is not made by that patient in person.

 

 



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